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Support / Help

A problem, a bug or a question: write to us and the team will reply by email within 24 to 48 hours.

Send a request

Press or partnerships: write directly to mypenta@pentathlonmag.com

Frequently asked questions

Athletes

How do I enter a competition?

Open the calendar, choose the competition and press “Sign up”. Your confirmed entries are in “My entries”.

Where can I see my performances?

Your personal area shows your official times and ranking in the “Performances” tab. Your public profile also shows your PentaScore.

Why keep my profile up to date?

To receive important information, have the right age category in results and showcase your sponsors on your profile.

Clubs

How do I manage the club's athletes?

In the “Athletes” menu of the club area: add members, update licences and certificates, create training groups.

How do I communicate with members?

Post news on the club page, send individual or group messages and share photos of recent events.

Organisers

How do I create and manage a competition?

In “Competitions”: create the event (date, venue), set up the events, open and close entries, then publish the start lists.

How do I publish results?

Two options: import a file (PDF or Excel) after the race, or enter results live with the Live Zone.